Terms of service
How an order works, from the request to the delivery.
Ordering
You order on WhatsApp, from a shop’s cart or by describing a custom errand. Nothing is committed until we have confirmed the price and you have accepted it.
Prices
Menu prices are those noted at the shops, which may change them: you pay what the receipt says. The delivery price depends on distance and is confirmed on WhatsApp before the courier sets off.
Purchases paid upfront
The courier pays for purchases upfront and you pay them back on delivery, receipt in hand. For a large amount, we talk it over on WhatsApp before buying.
Payment
Cash on delivery: the purchases plus delivery. Shops and business accounts can pay by bank transfer.
Cancellation
Free until the courier has set off. Once the purchases are made, they are due, plus delivery if the courier has travelled.
Liability
TangerLivraison only delivers: the shop answers for its products (quality, ingredients, allergens). Report an item lost or damaged on the way on WhatsApp at delivery.
Pharmacy
Medicines are dispensed by the pharmacist, on prescription when one is needed. We buy and carry them, without any medical advice.
Hours and areas
Every day, 9:00–23:00; at night, on request. We deliver to Centre-ville, Médina, Marshan, Malabata, Iberia, Val Fleuri, Branes, Mesnana, Beni Makada, Dradeb, Moghogha, Tanja Balia, Ziaten, Boukhalef, Gzenaya, and Achakar.
Updated on 9 November 2026.